Terms of Service

1. Acceptance of Terms

By accessing and using UserLog Analytics ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

UserLog Analytics provides user behavior analytics and insights for websites and applications. Our service helps businesses understand how users interact with their digital products to improve user experience and business outcomes.

3. User Accounts

• You must provide accurate and complete information when creating an account

• You are responsible for maintaining the security of your account credentials

• You must notify us immediately of any unauthorized use of your account

• You may not share your account with others or allow others to access your account

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations

• Infringe on intellectual property rights

• Transmit malicious code or harmful content

• Attempt to gain unauthorized access to our systems

• Interfere with the proper functioning of the Service

• Collect personal data without proper consent

5. Data and Privacy

You retain ownership of all data you provide to or collect through the Service. By using our Service, you grant us the right to process this data to provide analytics and insights. Please refer to our Privacy Policy for detailed information about how we handle your data.

6. Payment and Billing

• Subscription fees are billed in advance on a monthly or annual basis

• All fees are non-refundable except as required by law

• We may change our pricing with 30 days advance notice

• Failure to pay may result in account suspension or termination

7. Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience technical difficulties that may temporarily affect service availability.

8. Limitation of Liability

UserLog Analytics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will be immediately suspended, and we may delete your account and data after a reasonable period.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our Service. Continued use of the Service after such changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: legal@userlog.analytics

Last updated: 5/26/2025